KBranson

National Minimum Wage Increases

October 11th, 2010

From the 1st October, the national minimum wage increased as follows:

• Workers aged 22 and over: £5.93 per hour
• Workers aged 18-21 or aged 22 and over and on accredited training: £4.92 per hour
• Workers under the age of 18 who have ceased to be of compulsory school age: £3.64 per hour
• An apprentice rate of £2.50 per hour will apply to apprentices who are under 19 or those who are aged 19 and over but in the first year of their apprenticeship.

If you have a topic that you’d like us to cover in a future update, please let us know by emailing us at Adviceline@vizualhr.com.

The information contained above is for guidance only and represents our understanding of employment law and employee relations issues as at 11th October 2010. VizualHR cannot be held responsible for any action or inaction taken in reliance upon the contents. Specific advice should be sought on any individual matter.

Equality Act 2010 – What You Need To Know

October 4th, 2010

Next month we see the introduction of the Equality Act 2010. The intention of the Act is to bring together all the fragmented discrimination legislation which has been passed over the last 30 years but it also introduces some new provisions which employers need to be aware of. The Act introduces the concept of “protected characteristics” which correlate to the existing discrimination strands (with the exception to those contained in the Sex Discrimination Act).

Below are the main differences, from an employment perspective, which are due to come into force on 1st October 2010:

Direct discrimination – the definition of direct discrimination will apply where someone is treated less favourably “because of a protected characteristic”. This deliberately broad definition extends to associative and perceptive cases; where someone is discriminated against because of their association with a member of a protected group or because they are perceived to have a protected characteristic.

Indirect discrimination – this will now cover circumstances where someone is put at a disadvantage but also where they would be put at a disadvantage and applies to all protected characteristics.

Harassment – is “unwanted conduct related to a relevant protected characteristic which has the purpose or effect of violating an individual’s dignity or creating an intimidating, hostile, degrading, humiliating or offensive environment”. This means that harassment is now based on perception and association, as well as “on the grounds of” from the previous definition, ie employees will now be able to complain about behaviour that they find offensive even if it is not directed at them. Employers will also be liable for harassment by third parties in the workplace if they fail to take reasonably practicable steps to prevent the third party from harassing an individual in circumstances where they have been harassed on two previous occasions.

Victimisation – the definition is no longer based on less favourable treatment and now occurs when an employee is subjected to a detriment, such as being denied a training opportunity or a promotion because he or she made or supported a complaint or raised a grievance under the Equality Act 2010, or because he or she is suspected of doing so, or being about to do so.

Discrimination arising from disability – the Act has made it easier for someone to show they are disabled; if they have a mental or physical impairment which has a substantial and long term adverse effect on their ability to carry out normal day-to-day activities, which would include using a telephone, reading instructions. The Act includes a new protection; stating that it is discrimination to treat a disabled person unfavourably because of something connected with their disability.

Positive action – the Act allows an employer to take positive action if you think that employees or prospective employees who have a “protected characteristic” suffer a disadvantage connected to that characteristic.

Pre-employment questionnaires – the Act will limit the circumstances when you can ask a candidate about their health. Employers can only ask health-related questions 1) to decide whether you need to make any reasonable adjustments for the person for the interview process 2) to decide whether an applicant can carry out a function that is intrinsic to the job 3) to monitor diversity 4) to assist disabled people 5) to assure yourself that a candidate has the disability where the job genuinely requires the jobholder to have a disability.

Equal pay – a claim for ‘equal pay’ can be made in the absence of a comparator under the remit of direct sex discrimination where the treatment can be shown to be because of a person’s sex. For example where an employer says ‘I would pay you more if you were a man’.

Secrecy clauses – it will be unlawful to prevent or restrict your employees from having a discussion to establish if differences in pay exist that are related to protected characteristics.

What to do next: Check your policy:

Ensure the policy covers all nine ‘protected characteristics” in the Equality Act 2010. These are: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

State that is unlawful for staff to discriminate directly or indirectly, or harass customers or clients because of the protected characteristics of disability, gender reassignment, pregnancy and maternity, race, religion or belief, sex, and sexual orientation in the provision of goods and services.

Make clear that perceptive and associative discrimination are covered in the Equality Act (the exemption of harassment because of marriage and civil partnership, and pregnancy and maternity).

Ensure your policy covers third-party harassment where the harassment is related to a protected characteristic (although this does not cover harassment because of marriage and civil partnership, and pregnancy and maternity), by third parties such as clients or customers.

Update your definitions of victimisation and harassment to conform to the new Equality Act definitions.

If you have a topic that you’d like us to cover in a future update, please let us know by emailing us at Adviceline@vizualhr.com.

The information contained above is for guidance only and represents our understanding of employment law and employee relations issues as at 4th October 2010. VizualHR cannot be held responsible for any action or inaction taken in reliance upon the contents. Specific advice should be sought on any individual matter.

Employee Mistakes and Client Complaints

May 27th, 2010

Everyone makes mistakes; that is a fact. But what happens when a staff member makes a mistake that has disastrous consequences for the Company, or the client of a Company? And how does a small business handle the fall out? In this month’s HR update, prompted by feedback from the last update, we take a look at this thorny subject.

You may remember last year Ealing Council’s IT network was infected by a computer virus that brought all its services to a halt after an employee plugged an infected USB memory stick into their computer which then infected every single Council computer and tried to connect with over 500 Internet sites. Ooops. What are the employment law implications of this situation? How does an employer deal with these kinds of mistakes, particularly those which can result in financial loss or reputational damage?

For the answer, an employer needs to investigate the error and what exactly happened. Was it a case of negligence, deliberate disregard for procedure or perhaps a genuine error on the employee’s part? And what happens if the mistake affects a particularly valuable client?

Supposing, in the case above, the employee had deliberately disregarded the IT policy by bringing in external IT equipment; this would be subject to disciplinary action, and subject to the explanation, action could be taken against the employee. If it was a genuine mistake, perhaps she picked up the wrong USB stick, then probably the fact that her actions caused such disruption would prevent similar occurrences. Check your policy and if issues occur, consider amending and reissuing it to staff.

What if a client is particularly disrupted and financially affected by a mistake an employee has made? And what if they demand action to be taken against the employee? This could mean a warning, removal from working on their account or even dismissal. Such dismissals may potentially be fair – under the “some other substantial reason” – however, caution should be taken here. You’ll need to consider, amongst other factors, the severity of the mistake, the resources and size of the Company and the significance of the client.

The lesson here is that you need to be fair, firm and consistent in dealing with employee mistakes, and make sure policies and procedures are amended in the wake of any errors; i.e. learn from your mistakes!

If you have a topic that you’d like us to cover in a future update, please let us know by emailing us at Adviceline@vizualhr.com.

The information contained above is for guidance only and represents our understanding of employment law and employee relations issues as at 27th May 2010. VizualHR cannot be held responsible for any action or inaction taken in reliance upon the contents. Specific advice should be sought on any individual matter.

Fit Note vs. Sick Note

March 22nd, 2010

The Department of Work and Pensions have announced that from next month, GP sick notes will be replaced by “fit notes” (aka Statement of Fitness for Work) in an effort to support people in getting back to work. Whilst most would agree that something had to be done to improve the current sick note system, the new fit note system has not been universally welcomed by employers and GPs.

What can we expect to see on “fit notes”?

The new fit notes will mean that doctors can advise that an employee is unfit for work or may be fit for work and will give more information on how your employee’s condition may affect the role they perform. The statement is still not required until after the 7th calendar day of sickness.

Fit notes will focus on what employees can do, with GPs listing changes that employers can make to help an employee back to work. The changes included are:
- A phased return to work
- Altered hours
- Amended duties
- Workplace adaptations

Where the GP has ticked “may be fit for work”, there is a large space for the doctor’s comments on the effects of your employee’s condition and what adaptations could help them return to work.
The DWP advise that the notes are not about trying to get people back into work before they are ready, but about moving the challenges to the returning. The scheme places an onus on employers and employees working together to get staff back to work despite their illness or injury. The advice is not binding, it is the employer’s prerogative on how to act on the doctor’s advice. If the adaptations suggested by the doctor are not possible, employers should explain the reason to the employee then treat the note a “not fit for work” note.

What’s the prognosis?

The scheme has not been universally welcomed. There is concern within the medical profession that GPs are not occupational health specialists and as such, should not be given the responsibility of making thorough recommendations regarding someone’s condition and possible adaptations to their role, which they may have no knowledge of, particularly within a 5-10 minute appointment.

From an employer’s perspective, there is the unknown of what the implications are, particularly under the Disability Discrimination Act, of not implementing the GP’s advice. Although the DWP state that the statement is not binding, the system has yet to be tested at Tribunal level. On a separate note, as many HR professionals are too aware, deciphering doctor’s writing in terms of the condition can be tricky enough, it remains to be seen, pardon the pun, if this paragraph will cause more deciphering difficulties.

If you have a topic that you’d like us to cover in a future update, please let us know by emailing us at Adviceline@vizualhr.com.

The information contained above is for guidance only and represents our understanding of employment law and employee relations issues as at 22nd March 2010. VizualHR cannot be held responsible for any action or inaction taken in reliance upon the contents. Specific advice should be sought on any individual matter.