| Step | Current Process | Time | Emplyee Self Service | Time |
| 1 | Employee asks Manager for confirmation of available holidays |
2min |
Employee checks own remaining of holiday
entitlement on system and completes online request |
2min |
| 2 |
Manager asks H/Payroll to confirm remaining holiday entitlement |
2min |
Manager receives request and checks remaining
holiday entitlement and then confirms holiday online |
3min |
| 3 | HR/Payroll check records on system and confirm
remaining of holiday entitlement |
5min |
| 4 | Manager confirms to employee remaining of holiday
entitlement |
2min |
| 5 | Employee completes paper request and pass this to
Manager |
3min |
| 6 | Manager checks and signs request and passes to
HR/Payroll |
3min |
| 7 | HR /Payroll enter data on system and file/discard
paper form |
7min |
| Total | | 24min | | 5min |